Administrator
Contract Type :
Permanent
Location :
Queensland
Industry :
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Contact Name :
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Contact Email :
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Contact Phone :
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Date Published :
04-Nov-2025
Office Administrator - Growing Trades Business (Part-Time, 25-30 hrs/week)
Location: Northern Brisbane Suburbs
Hours: Part-time (25-30 hours per week, flexible schedule)
About the Company:
Our client is a well-established and growing Trades business providing residential and commercial services across the Northern Brisbane region. As demand continues to increase, they're looking for an experienced Office Administrator to support daily operations, manage customer enquiries, and help the business stay organised as it continues to grow.
About the Role:
Reporting directly to the business owner, this role is varied and hands-on. You'll be responsible for customer communications, scheduling jobs, preparing quotes, managing invoices, and keeping administrative systems running smoothly.
Key Responsibilities:
You'll bring strong organisational and customer service skills, a keen eye for detail, and the ability to stay calm under pressure. Experience in a trade, service, or construction-based business will be highly regarded.
Essential Skills & Experience:
Location: Northern Brisbane Suburbs
Hours: Part-time (25-30 hours per week, flexible schedule)
About the Company:
Our client is a well-established and growing Trades business providing residential and commercial services across the Northern Brisbane region. As demand continues to increase, they're looking for an experienced Office Administrator to support daily operations, manage customer enquiries, and help the business stay organised as it continues to grow.
About the Role:
Reporting directly to the business owner, this role is varied and hands-on. You'll be responsible for customer communications, scheduling jobs, preparing quotes, managing invoices, and keeping administrative systems running smoothly.
Key Responsibilities:
- Handle incoming calls and customer enquiries with professionalism and care
- Prepare and send initial call-out quotes
- Schedule and book jobs using ServiceNow software
- Process supplier invoices, receipts, and expenses in Xero
- Assist with HR administration including onboarding, employee records, and timesheets
- Provide general administrative support to the business owner and team
You'll bring strong organisational and customer service skills, a keen eye for detail, and the ability to stay calm under pressure. Experience in a trade, service, or construction-based business will be highly regarded.
Essential Skills & Experience:
- Previous administration or customer service experience
- Strong organisational and communication skills
- Proficiency with Xero and Microsoft Office
- Experience using job management systems (e.g. ServiceNow, SimPRO, Fergus, or similar)
- Positive, proactive attitude and ability to work independently
- Flexible part-time hours (25-30 per week)
- Supportive owner and small, friendly team environment
- Opportunity to grow with a business that values initiative and reliability
- Stable, long-term role with variety day-to-day
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